Welcome to E-COSMOS! These Terms & Conditions ("Terms") govern your access to and use of the ecosmos.co.in website (the "Website"), including any content, functionality, and services offered on or through the Website.

By accessing or using the Website, you agree to be bound by these Terms and our [Privacy Policy], [Cancellation & Refund Policy], and [Shipping & Delivery Policy] (collectively, "Policies"). If you do not agree to these Terms, you may not access or use the Website.

1. Acceptance of Terms

1.1. This Website is offered and available to users who are 18 years of age or older and reside in India. By using this Website, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Website.

1.2. Your use of the Website implies your acceptance of these Terms, which constitute a legally binding agreement between you and E-COSMOS.

2. User Account

2.1. Account Creation: To access certain features of the Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2. Account Security: You are solely responsible for maintaining the confidentiality of your account login information (username and password) and for all activities that occur under your account. You agree to notify E-COSMOS immediately of any unauthorized use of your account or any other breach of security. E-COSMOS will not be liable for any loss or damage arising from your failure to comply with this section.

2.3. Account Termination: E-COSMOS reserves the right to suspend or terminate your account at its sole discretion, without prior notice, if you violate these Terms or if we believe your actions may cause legal liability or harm to our users or us.

3. Product Information & Pricing

3.1. Product Descriptions: E-COSMOS strives to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on the Website are completely accurate, complete, reliable, current, or error-free.

3.2. Color and Appearance: Please note that the colors of products you see on the Website may vary slightly from the actual colors due to differences in monitor displays, lighting conditions, and photography.

3.3. Pricing:

• All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST) where applicable, unless otherwise stated.
• Prices are subject to change without prior notice. The price charged will be the price displayed at the time of your order confirmation.
• E-COSMOS reserves the right to correct any pricing errors or inaccuracies, even after an order has been submitted. In such cases, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.

3.4. Availability: Product availability is subject to stock levels. While we endeavor to ensure all listed products are available, there may be instances where an item becomes unavailable after an order is placed. In such cases, we will inform you promptly and offer alternatives or a refund.

4. Order Acceptance & Payment

4.1. Order Placement: Placing an order on the Website constitutes an offer to purchase the products. All orders are subject to acceptance by E-COSMOS.

4.2. Order Confirmation: You will receive an order confirmation email upon successful placement of your order. This email does not signify our acceptance of your order, but rather confirms that we have received it.

4.3. Order Acceptance: Your order is accepted by E-COSMOS when the product(s) are dispatched from our warehouse, at which point a contract of sale is formed.

4.4. Payment:

• We accept various payment methods, including credit/debit cards, net banking, UPI, and Cash on Delivery (COD) as indicated on the Website.
• All online payments are processed through secure payment gateways. E-COSMOS does not store your credit card or sensitive payment information.
• You agree to provide accurate and complete payment information.
• For COD orders, please ensure you have the exact cash amount ready at the time of delivery.

5. Shipping & Delivery

5.1. All shipping and delivery of products are subject to the terms outlined in our separate Shipping & Delivery Policy. By placing an order, you agree to comply with the terms specified therein.

6. Returns, Refunds & Exchanges

6.1. All returns, refunds, and exchanges of products are governed by our separate Cancellation & Refund Policy and Return & Exchange Policy. By making a purchase, you agree to comply with the terms specified therein.

7. Intellectual Property Rights

7.1. Ownership: All content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of E-COSMOS or its content suppliers and is protected by Indian and international copyright, trademark, patent, and other intellectual property laws. The E-COSMOS brand name, logo, and all related names, designs, and slogans are trademarks of E-COSMOS or its affiliates or licensors.

7.2. Limited License: E-COSMOS grants you a limited, non-exclusive, non-transferable, revocable license to access and make personal and non-commercial use of the Website. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools.

7.3. Prohibition: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally and ordinarily permitted through the Website's functionality.

8. User Conduct

8.1. You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable national, state, local, or international law or regulation.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm E-COSMOS or users of the Website or expose them to liability.
• Use the Website to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
• Impersonate or attempt to impersonate E-COSMOS, an E-COSMOS employee, another user, or any other person or entity.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

9. Disclaimer of Warranties

9.1. The Website and all products and services offered through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

9.2. E-COSMOS disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 

9.3. E-COSMOS does not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable.

10. Limitation of Liability

10.1. To the fullest extent permitted by law, in no event will E-COSMOS, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Website, any websites linked to it, any content on the Website or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

10.2. Notwithstanding anything to the contrary, E-COSMOS's total liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by you to E-COSMOS for the products or services giving rise to the claim.

11. Indemnification

11.1. You agree to defend, indemnify, and hold harmless E-COSMOS, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Website.

12. Privacy

12.1. Your use of the Website is also governed by our Privacy Policy, which details how E-COSMOS collects, uses, and protects your personal data. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy and the Digital Personal Data Protection Act, 2023.

13. Governing Law & Jurisdiction

13.1. These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

13.2. Any dispute or claim arising out of or in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

14. Severability

14.1. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

15. Entire Agreement

15.1. These Terms and our Policies constitute the sole and entire agreement between you and E-COSMOS regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

16. Changes to Terms & Conditions

16.1. E-COSMOS reserves the right, at its sole discretion, to change or modify portions of these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date at the top of the page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

17. Contact Information

17.1. For any questions or concerns regarding these Terms or the Website, please contact us at:

E-COSMOS

• Email: support@ecosmos.co.in
• Registered Address: 1st floor,20, 7-A-1,, JAGMOHANDAS MANSION, AVANTIKABAI GOKHLE MARG, OPERA HOUSE, MUMBAI, Mumbai Suburban, Maharashtra, 400004